Reputation Marketing

  • July 21, 2013

Bad Reviews: The Four Stages of Emotion

Denial Upon discovering a negative review about themselves on line, a lot of business owners first response is often disbelief or denial. They may

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  • April 6, 2010

Ghost Armor and Best Buy Combine for a Horrible Customer Experience

A lot of people consider me to be a techno Geek. Not the first guy on the block to buy a I-Pad

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